Booking Information
BEFORE you book
These terms explain payments, access, timings, cancellations, vehicle hire, entertainment services, guest behaviour and other important information relating to any booking made with Ultimate Party Nights.
Initial Payment, Fees and Cancellation Charges
- An initial booking fee is required to secure your booking. This can be paid automatically through our online booking system or by cheque or BACS.
- The booking fee you pay to secure your event is non refundable and reflects the work we put into events prior to attending, and the bookings we may have missed by securing your date for you.
- All cancellations must be made by contacting us via email at hello@ultimatepartynights.com. Once your event has been cancelled, your event date will immediately be available for other people to book.
- Please note all refunds of monies paid will incur a fee to cover the transaction costs set in place by our third party payment providers.
- Full payment is required at least 14 days before your event. An invoice will be generated and a reminder is emailed to you, or you can post a cheque for the final amount.
Venue, Access and Location
- It is your responsibility to ensure you have provided the venue contact information, address, name and postcode for our attendants to find you.
- We also require that the venue allows reasonable access for loading and suitable parking once the booth and equipment has been unloaded.
- If parking for loading is restricted you will be liable for any fines that occur as a result and or time used seeking a suitable location.
- We cannot be held responsible for any errors or delays resulting from incorrect or missing address details.
Events Beyond Our Control
- Ultimate Party Nights cannot be held responsible for any circumstances that may prevent us from attending your event. These may include, but are not limited to, severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure.
- In the case that we cannot attend or fulfil your hire due to events beyond our control, we will contact you or the venue as soon as possible.
- In these instances our liability will be limited to the refunding of monies paid.
Event Setup and Requirements
- We may arrive before the agreed start time to prepare equipment, vehicles or services ready for your event.
- It is your responsibility to ensure the venue or location is aware of our attendance and has approved access where required.
- You must ensure suitable access, space, parking, power and facilities are available where required for the service booked.
- Any specific requirements relating to your chosen service will be discussed and agreed before your event.
- If access restrictions, venue conditions or other circumstances prevent us from providing the service as booked, the full hire fee may still be payable.
- We reserve the right to make reasonable changes where required for safety, weather, traffic, venue restrictions or circumstances beyond our control.
Hire Period
- The hire period will be as agreed at the time of booking and shown on your booking confirmation.
- Services will normally commence and finish at the agreed times.
- If delays occur due to circumstances beyond our control, we will make reasonable efforts to minimise disruption.
- If your event starts late, runs late or changes on the day, we cannot guarantee that additional time will be available unless agreed beforehand.
- Additional time may be available at extra cost, subject to availability.
Photos, Video and Marketing
- Ultimate Party Nights may use photographs, videos and other content captured during an event for marketing, advertising, social media and promotional purposes.
- Where applicable, event galleries may be published online to allow guests to view, download and share images.
- If you do not wish content from your event to be used, please notify us before the event takes place.
No Liability Is Accepted For
- Loss of or damage to property belonging to or travelling with members of any group. For example watches, jewellery, cameras or clothing.
- Personal injury or death of any participants however caused unless by proven negligence of Ultimate Party Nights.
- Damage caused to our equipment caused by guests due to negligence, inebriation or malice.
- Damage caused to the venue and their equipment caused by guests due to negligence, inebriation or malice.
- Damage caused by guests due to negligence, inebriation or malice will be charged to you in a like for like replacement with invoices provided.
Termination of Hire
- Ultimate Party Nights will not tolerate any abuse or threatening behaviour to our employees. If this occurs Ultimate Party Nights retain the right to terminate the hire, with no refund payable for hire time that has been cut short.
- We are providing a service to you and our staff should be treated with the respect they deserve.
- Ultimate Party Nights also retain the right to terminate a hire if they feel that any equipment or property belonging to Ultimate Party Nights is in danger of being damaged or has been damaged due to unruly behaviour from you.
- We also reserve the right to refuse guests to participate in the activities if we feel they are too unruly.
- In any instances where we feel there is a need to terminate the hire we will attempt to speak with you or the hosting venue first, if possible, to try to resolve the matter before termination.
- You will be fully responsible for any damages caused by you or any other attendees at the event to the booth or booth equipment however caused, with the sole exclusion of Ultimate Party Nights staff.
- In the event of any damages caused by those present to property or equipment in use by Ultimate Party Nights, you will be charged the full replacement cost and are liable to costs involved in termination of future events due to sourcing replacements.
- Any damages must be reported to a member of Ultimate Party Nights staff immediately.
QUESTIONS BEFORE BOOKING? GET IN TOUCH
Not sure about access, timings, venue setup or which service suits your event best? Contact us before booking and we will help you get it right.